Terms & Conditions

Welcome to Jazwah Coffee. These Terms & Conditions govern your use of the Jazwah Coffee website, online ordering services, and related services. By accessing or using our website or placing an order through our website, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or online ordering services.

1. About Jazwah Coffee

Jazwah Coffee (“Jazwah Coffee,” “we,” “us,” or “our”) operates this website and provides information about our café, menu, products, promotions, and online ordering services.

Our business information is:

Business Name: Jazwah Coffee
Address: [Insert Business Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Website: [Insert Website URL]

2. Use of Our Website

You may use our website for lawful purposes only.

You agree not to:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the operation or security of the website.
Copy, reproduce, modify, or distribute website content without permission.
Submit false, misleading, or fraudulent information.
Use automated systems to access or collect information from the website without our permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Menu Items and Product Information

We make reasonable efforts to ensure that menu items, descriptions, images, prices, ingredients, availability, and customization options displayed on the website are accurate.

However:

Menu items may change without notice.
Prices may change from time to time.
Certain products may become unavailable.
Product images are for illustrative purposes and actual presentation may vary.
Ingredients, toppings, portion sizes, and presentation may vary slightly.
Seasonal and limited-time products may only be available for a limited period.

We reserve the right to modify, discontinue, or limit any menu item or product at any time.

4. Allergens and Dietary Information

Customers are responsible for reviewing available ingredient and allergen information before placing an order.

Although we may provide information regarding common allergens or dietary considerations, our café may handle ingredients that contain or come into contact with allergens.

If you have a serious food allergy or dietary restriction, please contact Jazwah Coffee directly before placing your order so that we can discuss available options.

We cannot guarantee that any product is completely free from allergens or cross-contact.

5. Online Orders

When placing an order through our website, you agree to provide accurate and complete information.

Depending on the ordering system and available options, you may be able to:

Select menu items.
Choose available sizes or options.
Select hot or iced options where applicable.
Add available modifiers or add-ons.
Select pickup or delivery.
Select an available order time.
Provide customer and contact information.
Complete payment.

An order is considered successfully submitted only after you receive an order confirmation or other confirmation provided by the ordering system.

6. Order Availability

All orders are subject to product availability and our ability to fulfill the order.

If an item becomes unavailable after an order has been placed, we may contact you regarding an alternative item or appropriate resolution.

We reserve the right to refuse, modify, or cancel an order when necessary, including where:

A requested product is unavailable.
Incorrect pricing or product information was displayed.
There is suspected fraudulent activity.
There is a technical or payment error.
The order cannot reasonably be fulfilled.

7. Order Customization

Where available, customers may customize drinks or food items using the options displayed during ordering.

Customization options, additional charges, and availability may vary by product.

Customers are responsible for reviewing their selected options before completing an order.

Once an order has entered preparation, changes or cancellations may not be possible.

8. Pickup Orders

For pickup orders, customers should arrive at the selected location during the applicable pickup period.

You are responsible for providing accurate pickup information and selecting the correct location, if multiple locations are available.

Pickup times are estimates and may vary due to order volume, preparation time, staffing, or other circumstances.

Please contact Jazwah Coffee if you experience a significant delay or issue with your pickup order.

9. Delivery Orders

Where delivery is available, delivery may be provided directly by Jazwah Coffee or through a third-party delivery service.

Delivery availability, fees, service areas, estimated delivery times, and minimum order requirements may vary.

Delivery times are estimates and are not guaranteed.

Delays may occur due to traffic, weather, high order volume, driver availability, incorrect customer information, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address and contact information.

10. Order Cancellations and Changes

Because food and beverages may be prepared shortly after an order is received, cancellation or modification requests may not be possible once preparation has started.

If you need to change or cancel an order, please contact Jazwah Coffee as soon as possible.

Whether an order can be changed or cancelled depends on its preparation status.

11. Payments

Online payments may be processed through our online ordering and payment service providers.

By submitting an order, you authorize the applicable payment provider to process the payment for your order, including applicable taxes, fees, delivery charges, tips, and approved customizations.

We do not intentionally store complete payment card information on our website where payment processing is handled by a third-party payment provider.

Payment transactions may be subject to the terms and privacy policies of the applicable payment provider.

12. Prices, Taxes, and Fees

Prices displayed on the website are subject to change.

Applicable taxes, delivery fees, service charges, tips, and other applicable charges may be added to your order where required or applicable.

The final amount shown during checkout is the amount applicable to your order at the time it is submitted, subject to correction of obvious errors.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you regarding the affected order.

13. Refunds and Order Issues

If you receive an incorrect, missing, damaged, or otherwise problematic order, please contact Jazwah Coffee as soon as reasonably possible.

When contacting us regarding an order issue, please provide:

Your name.
Order number.
Date and approximate time of the order.
Description of the issue.
Any relevant supporting information or photographs.

We will review the issue and determine an appropriate resolution, which may include a replacement, refund, store credit, or other remedy where appropriate.

Refunds may be processed through the original payment method where applicable.

14. Third-Party Services

Our website may use third-party services to provide functionality such as:

Online ordering.
Payment processing.
Delivery services.
Maps and directions.
Analytics.
Social media integrations.
Website security.
Hosting and technical services.

These third-party services may have their own terms and privacy policies.

Jazwah Coffee is not responsible for the policies, availability, or practices of third-party services outside our reasonable control.

15. Toast Online Ordering

Our online ordering experience may use Toast or Toast-powered services to process and fulfill orders.

When you place an order, certain order information may be transmitted to Toast and/or applicable service providers to process, fulfill, and manage the order.

The availability and functionality of online ordering, payment, pickup, delivery, order status, and other features may depend on the applicable Toast configuration and services.

Your use of third-party ordering or payment functionality may also be subject to the applicable third-party terms and policies.

16. Website Content and Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Jazwah Coffee.

This may include:

Logos and branding.
Photographs.
Product images.
Text.
Graphics.
Videos.
Designs.
Website layout.
Icons and other visual elements.

You may view and use the website for personal and lawful purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

17. User-Submitted Content

If you submit content to Jazwah Coffee through forms, reviews, social media integrations, or other features, you represent that you have the right to submit that content.

You agree not to submit content that is unlawful, abusive, defamatory, fraudulent, threatening, or infringes another person’s rights.

Where permitted by law, you grant Jazwah Coffee permission to use submitted content for legitimate business purposes, subject to applicable privacy laws and our Privacy Policy.

18. Promotions and Special Offers

From time to time, Jazwah Coffee may offer promotions, discounts, seasonal products, loyalty benefits, or special offers.

Unless otherwise stated:

Promotions may have additional terms.
Offers may be limited in time.
Offers may be subject to availability.
Promotions may not be combined.
We reserve the right to modify or end a promotion at any time.

Specific promotional terms will apply where provided.

19. Rewards and Loyalty Programs

If Jazwah Coffee offers a rewards or loyalty program, additional terms may apply.

Rewards, points, benefits, eligibility, expiration periods, and redemption requirements may be changed or discontinued in accordance with the applicable program terms.

20. Café Hours and Location Information

Business hours, holiday hours, location information, and availability displayed on the website are provided for convenience.

Hours may change due to holidays, special events, weather, maintenance, staffing, or other circumstances.

We recommend confirming current hours before visiting when necessary.

21. Links to Other Websites

Our website may contain links to third-party websites, including social media platforms, map services, delivery services, payment services, or other websites.

These links are provided for convenience.

Jazwah Coffee does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

22. Privacy

Your use of our website and online ordering services is also governed by our Privacy Policy.

Our Privacy Policy explains how we may collect, use, store, and share information associated with your use of our website and services.

Please review our Privacy Policy before using our website or placing an order.

23. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available.
Error-free.
Secure.
Free from interruptions.
Free from viruses or other harmful components.

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, third-party services, or circumstances beyond our reasonable control.

24. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, accurate, current, or error-free.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Jazwah Coffee and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or other damages arising from your use of the website or services, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any legal rights or protections that cannot lawfully be excluded or limited.

26. Indemnification

To the extent permitted by applicable law, you agree to hold Jazwah Coffee and its owners, employees, affiliates, and service providers harmless from claims, damages, liabilities, losses, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or violation of another person’s rights.

27. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.

28. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the laws applicable to Jazwah Coffee’s business location, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law and the appropriate courts or dispute-resolution mechanisms having jurisdiction.

Note: The specific governing jurisdiction should be confirmed by Jazwah Coffee’s owner/legal counsel before publication.

29. Contact Us

If you have questions about these Terms & Conditions, online orders, products, or our services, please contact us:

Jazwah Coffee
Address: 9150 S Harlem Ave, Bridgeview,
IL 60455, United States.
Phone: (708) 741-7134
Website: www.jazwahcoffee.com

We will make reasonable efforts to respond to your inquiry as soon as possible.

Important: This Terms & Conditions page is provided as a general website draft and should be reviewed by Jazwah Coffee’s owner and, where appropriate, a qualified legal professional before publication. Business address, contact details, cancellation/refund rules, delivery terms, rewards terms, and governing jurisdiction should be finalized before the page goes live.