Privacy Policy

Jazwah Coffee (“Jazwah Coffee,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, or interact with our online services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your information.

By using the Jazwah Coffee website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website or services.

Information You Provide

Depending on how you interact with our website, this may include:

  • First and last name
  • Email address
  • Phone number
  • Billing information
  • Delivery address, when applicable
  • Order details and order history
  • Product selections and customization preferences
  • Order notes or other information you provide during checkout
  • Information submitted through contact, catering, event, or other inquiry forms
  • Information you provide when signing up for promotions, rewards, or communications, where available

Order Information

When you place an order through our website, we may collect information necessary to process and fulfill that order, including the products you purchase, selected options or modifiers, pickup or delivery details, order time, and relevant customer information.

Our online ordering system may use third-party restaurant technology and payment services, including Toast, to process and fulfill orders.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process pickup and delivery requests
  • Process payments and related transactions
  • Provide order confirmations and other service communications
  • Respond to questions, requests, and customer service inquiries
  • Provide information about our products, promotions, events, or services
  • Improve our website, menu, ordering experience, and customer service
  • Understand how visitors use our website
  • Maintain website security and prevent fraud, abuse, or unauthorized activity
  • Monitor website performance and troubleshoot technical problems
  • Measure advertising and marketing performance, where applicable
  • Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable law.

3. Online Ordering and Toast

Jazwah Coffee uses restaurant ordering technology and may use Toast or Toast-related services to process online orders and restaurant transactions.

When you place an order, certain information may be transmitted to Toast or other service providers involved in processing and fulfilling your order. This may include order details, customer information, pickup or delivery information, payment-related information, and product selections.

The information processed through Toast may also be subject to Toast’s own privacy practices and policies.

Where applicable, payment information may be processed directly by our payment provider or ordering platform. Jazwah Coffee does not need to receive or store your complete payment card information when it is securely processed by an authorized payment provider.

4. Payments

Payments made through our website may be processed by third-party payment providers or our restaurant ordering platform.

We may not directly store complete credit or debit card numbers on our website. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.

You should review the applicable third-party provider’s privacy policy for more information about how payment information is handled.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Maintain shopping cart or ordering functionality
  • Understand website usage
  • Improve website performance
  • Measure marketing and advertising activity, where applicable
  • Provide relevant functionality or content

Some cookies may be placed by third-party services that operate on our behalf.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website features, including portions of the online ordering experience.

6. Analytics and Tracking Technologies

We may use analytics and tracking tools to understand how visitors interact with our website and to measure website performance.

These technologies may include:

  • Google Analytics
  • Google Search Console-related services
  • Meta Pixel
  • TikTok Pixel
  • Other analytics or conversion-tracking technologies

Not all of these technologies may be active at all times. Their use may depend on our current marketing, analytics, and website configuration.

These tools may collect information such as browser type, device type, pages viewed, approximate location, referral source, interactions with the website, and other technical or usage information.

7. How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These parties may include:

  • Restaurant ordering and point-of-sale providers, including Toast
  • Payment processors
  • Website hosting and infrastructure providers
  • Website maintenance and technology providers
  • Analytics and measurement providers
  • Marketing and advertising platforms, where applicable
  • Delivery or fulfillment providers, when applicable
  • Professional service providers
  • Government authorities or other parties when required by law

We do not sell your personal information for money.

We only provide service providers with information reasonably necessary for them to perform their services or as otherwise permitted by applicable law.

8. Social Media

Our website may contain links to Jazwah Coffee’s official social media pages, including Instagram, Facebook, TikTok, and other platforms.

If you click on a social media link or interact with embedded social media content, you may be directed to or interact with a third-party platform.

Those platforms operate under their own privacy policies and terms. Jazwah Coffee does not control how those third parties collect or use information.

9. Google Maps and Location Services

Our website may include an embedded Google Map or links to Google Business Profile and directions.

If you interact with these services, Google may collect information according to its own privacy policy and terms.

Jazwah Coffee may use location-related information to help customers find our café, view directions, or access location and business-hour information.

10. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our website may use SSL/TLS encryption and other security measures to protect information transmitted through the website.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete and maintain records of transactions
  • Provide customer service
  • Meet accounting and business requirements
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is used or shared
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent
  • Exercise other rights available under applicable privacy laws

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

13. Marketing Communications

If you choose to receive promotional communications from Jazwah Coffee, we may use your contact information to send information about products, promotions, events, seasonal offerings, or other updates.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the communication.

Even if you opt out of marketing communications, we may still send necessary transactional or service-related communications, such as order confirmations or important information regarding an order you have placed.

14. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These may include:

  • Toast
  • Google
  • Instagram
  • Facebook
  • TikTok
  • Other third-party services

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of those third parties before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Jazwah Coffee
Address: 9150 S Harlem Ave, Bridgeview,
IL 60455, United States.
Phone: (708) 741-7134
Website: www.jazwahcoffee.com

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

18. Important Disclaimer

This Privacy Policy is provided for general website use and should be reviewed and approved by Jazwah Coffee’s legal counsel or qualified privacy professional before publication.

The final policy should be updated with Jazwah Coffee’s correct legal business name, address, contact information, applicable jurisdiction, actual third-party services, payment providers, cookies, analytics tools, and legally required disclosures.